Frequently asked questions
I cannot install Desktop Fay using the Install button on the site.
You can download a standalone installer and run it.
How do I manage my subscription, update payment details, or download invoices?
Access your PayPro Global customer portal.
Can I use Desktop Fay email functionality with Gmail account?
Unfortunately no. Here is why. Although your email account must not be Gmail, recipient accounts can be Gmail. Messages sent by Desktop Fay will be delivered to Gmail accounts.
How do I personalize email messages when sending to a mailing list?
You can use %FirstName, %LastName, %FullName, %Email, and %RecipientID tags in the message text.
Is Desktop Fay secure in regard to sending/receiving emails?
Desktop Fay is as secure as the best email apps. It is using OpenSSL cryptography toolkit. You may need to check your email settings to make sure that SSL/TLS or at least STARTTLS connection security is enabled.